Did you order prints?
Whenever you order 16×20 or larger wall portraits and other large products, we prefer to hand deliver them whenever possible. This helps us ensure that they make it to you safe and dry. We do know that this can’t always happen and in those situations we’re happy to have them sent directly to you for a small shipping cost. The exact amount will be on your invoice since it varies depending on the size of your order. Anything smaller than 16×20 is shipped directly to you!
Digital File CDs, Canvases, and Albums
All three of these products are custom made and are not included in the same shipment as your prints. These will be sent to you as soon as they’re ready and all of them are very much worth waiting for!
Going out of town?
If you’re not going to be home for an extended period of time, we are perfectly fine with holding your shipping until you’ve returned. It’s as easy as letting us know before you pay for your order. Once your order is paid for it gets processed and on its way to you pretty fast.
Shipping to more than one place
A lot of times families will pool together and place one large order and then ask to have it shipped out to the individual people. We don’t mind at all shipping to as many places as you’d like! While we include shipping in the main order (usually the person who booked the session) we do ask $25 for each additional address that we send something to. Also, if an item is extremely large there may be a small additional fee which we’ll include on your invoice before you pay for anything.